Those of you who’ve been following my journey, either personally or just through the blog, recently will know that I just graduated with a BSc in Psychology and Sociology with Professional Development from Brunel University London. Here, I’ll be talking about my experiences as a disabled student at Brunel, the good, the bad, the ugly and the surprising. This is something I’ve already sort of discussed in the Guardian, but I thought I’d discuss it a little more, particularly with the new year starting and freshers about to make the move to university.
So, let’s start with the good. Firstly, the BIGGEST shout out has to go to Brunel’s Disability and Dyslexia Service (DDS). The amount of help they gave me from the minute I rolled into Brunel to the minute I left was unreal. From setting up my support profile to contacting lecturers for me about access issues when I couldn’t get to lectures, to giving me the details for who to contact about access complaints, to generally being a sounding board when I was frustrated with access and university and life in general. It’s amazing how comforting it can be to have someone say “yeah that’s definitely a problem” when you bring up access issues, otherwise you just begin to think you’re overreacting. I will always be grateful for the support DDS provided.
Another good side of Brunel was of course the degree I earned there, and what I learned in an academic sense. It’s broadened my academic knowledge more than I ever thought possible, opened doors to new areas of psychology that I didn’t even know existed and allowed me to achieve my dream of getting a degree (a dream I’ve had since I was 14). It’s also led me onto further things academically, specifically a Masters degree in Cognitive Neuroscience at Aston University, which I’ll be starting in September.
It’s also led me onto other things outside of academia, specifically in this blog, there are entire posts on various parts of my Brunel experience on here, and there have been blog opportunities I wouldn’t have had if I hadn’t been at Brunel.
As cliché as it sounds, my experiences at Brunel have shaped who I am, for good or for bad. I know I wouldn’t be this willing to fight for change and better access for disabled people if I hadn’t constantly had to fight for it for myself. Brunel turned me from a self-advocate into an activist because it showed me that issues I encountered weren’t just issues for me but for others as well.
Now here comes the bad, despite Brunel’s status as a fairly flat single campus university, there were still issues. In the end it began to feel like a pretty constant battle alongside trying to get a degree. If it wasn’t broken library lifts or lecture centre lifts, it was fire safety issues (being left in a fire refuge area with no information as to whether there’s actually a fire or not is REALLY great, not). If it wasn’t either of those it was campus “updates” altering accessible routes around campus and in some cases making them LESS accessible, or other minor access issues like automatic doors being turned off. All of these sound like minor issues on their own but it all builds up and having to deal with issues like these constantly is draining.
AAAAAANNNNNND onto the ugly side of things, the reason I say ugly is that these issues are the ones that impacted me the most, because they directly impacted my ability to involve myself in the degree I went to Brunel to achieve. What were those issues I hear you ask? Being timetabled in lecture rooms upstairs without a lift in the building (meaning the room was inaccessible to me) and simply being told to go home (I didn’t pay £9k a year to GO HOME). Oh, and there was that time the only lift in a building broke the night before one of my final year EXAMS with no backup plan, meaning I couldn’t get to my exam room and had to take the exam in a ground floor office. I hope you can understand now what I mean when I say this is the ugly side of Brunel’s (in)accessibility. My access needs should not stop me from attending my degree but there were occasions at Brunel when they did.
Now for the surprising side. One surprise for me (a good surprise) was that my lecturers were as angry as I was about the broken lifts or inaccessible lecture rooms which stopped me getting to lectures. The reason this was a surprise was, and this might sound a little upsetting but it’s true, when you get used to the kind of blasé “that’s just the way it is” attitude to accessibility that I seemed to be getting from Brunel, you begin to think that attitude extends to everyone in the institution, but my lecturers reactions to these access issues showed me that it does not.
The other surprise was how easily and instantly procedure changes were mentioned or I was brought to meetings to discuss access issues once I started raising complaints every time an issue arose. The surprising thing here was why did it have to get to this point? Why did I have to make myself heard constantly to get someone to listen?. I don’t want to be the girl that yells about access all the time, but I’ll yell until I’m listened to. This could have been so much simpler if access issues were recognised WITHOUT me having to yell about them.
So, now everything’s said and done, Brunel: You were an experience to say the least, and while I made some of the best friends and learned a lot in an academic sense, you certainly could have made my experience easier from an accessibility standpoint. Having said that, these experiences have shaped me and shown me how much of a self-advocate I can be. So, for that reason, I’ll always be oddly thankful for these 4 years of experience. Next Stop: Birmingham for this Masters degree, to the next adventure I go!
Em (Invincible Woman On Wheels)
What a great post! I’m glad you were able to be an advocate and still an advocate on your blog. You’re doing great work!
Thank you, I’m just hoping someone from the uni reads it and gets in touch or at least fights for change so no one else has to experience the bad side of things that I did
I can’t believe that they sent you home when you couldn’t get inside the room. That’s terrible. Sounds like you aced it nonetheless!
Good luck with your Masters Degree. Rosie x
Honestly that was the point where I gave up believing the uni as an institution cared about accessibility
i like your post but i do not understand why i am having almost identical arguments on a daily basis to you which would have me believe nothing has changed. They might have made some minor accommodations for you but cant see the bigger picture if i am also having to argue for the same things like wheelchair access, a desk i can sit at, a toilet to use and to be given a placement like my peers.
The communication within uni and the departments is awful / non-existent and instead of making reasonable adjustments they have actively worked to remove me by pushing my through OH, then fitness to study and then other processes. I have spent 90% of my last year on fighting for rights and only 10% on my course.
I was told in Sep 19 when i started they were dealing with access issues to toilets and upstairs rooms.
Term supposedly starts tomorrow and i still have no idea what year i am going into, what rooms. my reasonable adjustments include prior warning so i can organise my health and care needs to attend and no one wants to know about that.
Yes i have been back to the DDS every time something isnt as it should be but am being told they can only “advise” the department they cant make them provide your reasonable adjustments.
Brunel isnt flat. As a manual chair user i can roll one way but its hard the other way as it all slopes. Most of the buildings have awkward entrances and the 1960s concrete (the end they dont show you) has awful access. The lecture theaters have you crammed into the front which kills your neck and the policy of “everyone can use the accessible toilet (ever for your office) means i often wait for my entire 10 min break and still dont get to use the loo.
My only good thing to say is the library have been helpful from day one but £9k is a lot of money to read books and yes isnt it ironic when the one lift that gets you access to the disability office doesnt work for weeks on end. I also wouldnt just sit at a fire point if i thought the building was on fire given they have no idea you are even in the building anyway.
I’m glad you liked the post but beyond disheartened to hear that nothing has changed and people years later appear to be having those same issues over half a decade later. If you wanted to get into touch via email (on my contact page) I could try and be of help to the situation, or even just as someone for you to vent to.
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