Resorts World Arena Birmingham Wheelchair Accessibility Review

Photo Credit: Keshia Asare

Another new access review, and this one’s not for a concert but an MMA (Mixed Martial Arts) event, more specifically for Cage Warriors CW98 at Resorts World Arena Birmingham. As always, ticket buying, travel and on the night seating and experience covered in this review.

(Disclaimer: I’m aware “accessibility” means different things to different people, as I said before, these are MY views on my experience of accessibility at this venue as a manual wheelchair user (in this instance), I obviously can’t speak for others experiences but feel free to add your experiences in the comments!)

Ticket Buying

If you want a one-word description of the ticket buying process at this venue it would be SIMPLE! There was a disabled ticket booking line, the number for that line was stated on the venue website. So, I simply called that number and stated what event I wanted tickets for and the fact I’d need a wheelchair space and carer ticket and that was it, no forms, no documents, no dramas, tickets were booked within minutes!

Travel

In terms of getting from London to Birmingham, we took a train (technically trains) from Euston to Birmingham University station. We then took an Uber from the friend’s house where we were staying to the arena itself, which took about 30 minutes. Since I was in my manual wheelchair, it was quite a simple process in that we could just fold the chair and transport it in the boot of a standard (not necessarily wheelchair accessible) vehicle while I transferred into the back seat.

Experience & Seating

In terms of the full experience at the arena, the first, and probably only, issue I noted was a mirror opposite the toilet in the disabled bathroom. It seems like a small point and you’re probably wondering why the hell I’m wittering on about bathroom fixtures, but it’s undignifying if the person helping you out has to stay in the bathroom with you (as is the case for some disabled people) turns around to give you privacy and can STILL see everything, this is particularly an issue if the person helping you out is of the opposite gender (this wasn’t the case for me but can be the case for a lot of disabled people). The next mission was finding our seats, which is easier said than done in a big arena with so many sections. Once we’d found them, our seats were on a raised platform (with seats for those accompanying the disabled person alongside a wheelchair space) and there were cageside seats on the floor level in front of us. Now, I must say I was a little nervous about having the cageside seats right in front of us as I knew people tended to stand during the walkouts and was worried about being able to see over them (I love the walkouts too!). However, I must say that those in the cageside seats were always courteous in asking and making sure I could see everything even WHILE they were stood (so thank you to those people for their courtesy) which meant I could enjoy the RIDICULOUSLY brilliant atmosphere like everyone else. I also had no problem attending the free (for ticketholders) meet & greet, from which there are pictures below) as it was in a fully accessible foyer.

   

Overall, a great experience and one of the best atmospheres I’ve been in. Cage Warriors shows will always feel like the one event where I’m just treated like everyone else, not Em the girl in the wheelchair, just Em, that girl that travels the country to see the sport she loves, who just HAPPENS to be in a wheelchair, and for that I’ll always be grateful to the Cage Warriors crew!

Stay Invincible!

Em (Invincible Woman On Wheels)

Cage Warriors 97 Wheelchair Accessibility Review (Viola Arena & Ibis Budget Cardiff Centre)

All photograph credit: Keshia Asare

Another new access review for an MMA (Mixed Martial Arts) event, more specifically for Cage Warriors CW97 at Viola Arena in Cardiff, as well as a review of our stay at Ibis Budget Cardiff Centre.  As always, ticket buying/booking, travel and on the night seating and experience covered in this review.

(Disclaimer: I’m aware “accessibility” means different things to different people, as I said before, these are MY views on my experience of accessibility at this venue as an electric wheelchair user, I obviously can’t speak for others experiences but feel free to add your experiences in the comments!)

Viola Arena 

Ticket Buying

Ticket buying was as simple as could be, I simply went to the online site and selected disabled seating as the ticket type, so it was the same process as everyone else would go through for their tickets I then double checked that I’d only need one ticket (i.e. that the second “carer” ticket was included, which it was).

Travel

In terms of travel, there were 2 segments to the trip. The first segment from London to Cardiff was completed via good old Megabus.  The journey from our hotel to the arena was an Uber. It was quite simple in that we just had to fold my manual wheelchair and store it in the boot, sometimes we need to remove the footplates and store those separately depending on the size of the boot, but that’s something I approach on a case by case when the Uber turns up.

Experience & Seating

When we arrived at the arena, we realised it was one long queue, which everyone had to stand in, to get in, this was a little unexpected as I’m used to some sort of separate entry or route for disabled patrons. I must also say that security was very stringent, again, this was not problematic just unexpected, and I’d must rather security was stringent, and it took a while to get in.  once we did get in, I couldn’t have felt more like VIP that was on my wristband. It took a while to figure out where our seats were , but once we had, we were led through to practically cageside seats! After some BRILLIANT amateur fight and pro prelims, it was meet & greet time (anyone who knows me knows I’m definitely one for a meet and greet). However, we soon found that the meet & greet room was inaccessible so we brought this up with security to see if there was any way I could still be a part of the meet & greet. Now, let me be clear, this wasn’t me throwing some tantrum and expecting a big fuss and everyone to bend over backwards for me, but the way I’d see it, if you don’t ask if something’s possible, you don’t get it, and I’d really been looking forward to the meet and greet and knew I should be involved like everyone else. We were assured we’d get a meet & greet experience like everyone else, and true to their word, all those in the meet and greet made the time to come say hey and take a picture or 2 (see below). I’ll always thankful to them (and the entire Cage Warriors crew) for making sure I got the same experience as everyone else. Now, this next bit might sound a bit dramatic but it’s true, it’s situations like this that show me MMA shows are where I’m supposed to be, where I’ve found my people, a family of sorts, and one of the few events where I feel like everyone else and not just a disabled patron who has to have a different experience to the norm.

 

Ibis Budget Cardiff Centre

Booking

I booked our hotel room over the phone. I prefer to do it this way, so I can talk to an actual person and make it abundantly clear I’m requesting an accessible room to ensure no mix ups with the booking. 

Travel

As I said earlier, the trip to Cardiff was with Megabus. Other than that, we walked to all of our other touristy/exploring things around the city.

Experience

Our room was, for my needs, a fully accessible room. It also had a full wet room, which I oddly see as a bonus. I think that’s because I’m used to the standard “accessible” bathroom which usually has a bath with a showerhead over it, which doesn’t fit my needs. The room also gave me enough space to wheel myself around and I appreciated the independence. Don’t get me wrong, it wasn’t some super fancy hotel room, but it didn’t need to be, not when it’s just a place to predrink before the event and sleep afterwards. I also appreciated that we were able to add breakfast when we arrived as we weren’t sure what we’d be doing in that regard, and how the trip was going to pan out, until we turned up. It was also helpful that this hotel was within walking distance to all the touristy things as this saved us public transport fares and any messing around with the accessibility of the Cardiff public transport system.

      

Thank you to the Cage Warriors crew for making sure I had the same experience as everyone else and just became Em, the girl who loves MMA and just HAPPENS to be in a wheelchair, as opposed to being just Em, the girl in the wheelchair. Thanks, must also go to the Ibis Budget Cardiff Centre team for providing somewhere to rest our heads in the madness of the weekend.

Stay Invincible!

Em (Invincible Woman On Wheels)